RockDove launches AI crisis assistant that returns approved procedures as written

RockDove Solutions introduced In Case of Crisis AI, a crisis-response tool that plugs into Claude, ChatGPT and Microsoft Copilot and returns an organization’s approved emergency procedures verbatim with source citations. The service is live for U.S. organizations and aims to keep employees from getting improvised answers during emergencies.

Why it matters: - Organizations are shifting more emergency questions into AI chat windows, where a bad answer can become a safety risk. - In Case of Crisis AI is designed to give employees the approved procedure, not a generated summary or guess. - The service is aimed at duty-of-care workflows, where speed and accuracy matter when something goes wrong.

What happened: - RockDove Solutions introduced In Case of Crisis AI on Sept. 18, 2026. - The service is live at In Case of Crisis AI and is accepting trial requests. - The tool connects to Claude, ChatGPT and Microsoft Copilot through the Model Context Protocol, or MCP. - Employees can ask emergency questions inside the AI chat they already use. - The connector returns the organization’s approved protocol as published, with the source named.

The details: - The service does not generate guidance or make decisions. - If a question falls outside the protocol library, the assistant says so and points the employee to a person. - Every customer starts with a library of 30 protocols built from public federal guidance. - The source set includes CISA, FEMA, Ready.gov, OSHA and NIST. - The starter library covers six categories, including fire and life safety and cybersecurity. - A certified emergency management professional reviewed the library. - Employees can report an incident from the same chat. - Every question and every returned protocol is written to an audit trail. - Customized, organization-specific protocols are planned for a future release.

Between the lines: - RockDove is betting that employees will increasingly treat AI chat as the first place to look in a crisis. - The product tries to reduce risk by keeping the AI layer as a retrieval and routing tool, not a decision-maker. - Because the assistant returns approved procedures verbatim, the company is positioning MCP as a controls layer for compliance and consistency.

What's next: - RockDove is taking trial requests now and opening accounts to new organizations. - Each account begins with a seven-day full-function trial. - Pricing starts at $400 per month, billed annually, for organizations with under 500 employees. - Larger organizations will receive custom quotes. - The service is available at launch to U.S. organizations only.

The bottom line: - RockDove is bringing crisis playbooks into the AI tools employees already use, with the goal of making emergency guidance faster, traceable and harder to improvise.